About Us James Mason Ltd. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: James Mason Ltd. Rixey Park, Kingsteignton Road Chudleigh Newton Abbot Devon TQ13 0BY United Kingdom Phone: 01626 852140 Fax: 01626 853062 Email: info@jamesmasonltd.co.uk VAT Registration Number: 142362493 For a full copy of Masons Terms and Conditions, please click here.

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We currently only accept payment through HSBC Secure ePayments. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule Items are dispatched when full payment is recieved. Out of stock items will ship as soon as new stock is received. PLEASE ALLOW UP TO 28 DAYS FOR DELIVERY.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security Credit card numbers are fully encrypted and secured by HSBC when payment is made through their services.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01626 852140 (International +44 1626-852140) or fax us on 01626 853062 or write to us at: Rixey Park, Kingsteignton Road Chudleigh Newton Abbot Devon TQ13 0BY United Kingdom

Privacy Policy James Mason Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm